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About Vaughan Shoes

About Us

Our utmost priority is to provide our customers with an exceptional shopping experience. We strive to make your journey with us as seamless and enjoyable as possible, from the moment you start browsing to the final purchase.

Our brand has grown since we opened our first physical store in Ballinrobe back in 2006, followed by Claremorris in 2007 and Castlebar in 2014. In 2015, we expanded our reach by launching, our online store.

We are committed to enhancing our product range by sourcing the latest and most fashionable European brands. Our selection of premium branded footwear is among the most extensive in the West of Ireland, and we take pride in providing our customers with exceptional product knowledge and customer service. We are constantly pushing ourselves to be the best in the industry.

The Vaughan Shoes brand is a family business that continues to be run by Donal and Ailish Vaughan, twins who are rooted firmly in Mayo. We are proud of our connection to the local community and Donal's GAA ties.

Awards & Recognition

Our commitment to providing our customers with the best possible online shopping experience is unwavering.

We are proud to have been recognized for our dedication to customer service and the quality of our offerings as the best in Ireland.

In 2018, was awarded the prestigious Best New Website by Retail Excellence Ireland, which we were delighted to receive.

Since then, we have continued to develop and enhance our service, culminating in our recognition as the Retail Excellence Online Retailer of the Year for 2020!

We were also thrilled to be named one of Ireland's Top 100 Stores in the same year.

We take pride in being a trustworthy online shop and are honored to have received the European standard for e-commerce service, as evidenced by the Trust Ecommerce Europe Trustmark. We have also achieved the Irish standard through the Retail Excellence Ecommerce Trustmark.

As of 2023, Vaughan Shoes has achieved the highest rating among shoe retailers in Ireland on Trustpilot, with an impressive average of 5 stars.

To summarize, our accolades include:

  • 2020 Retail Excellence Online Retailer of the Year
  • 2020 Retail Excellence Top 100 Store
  • 2018 Retail Excellence New Website of the Year
  • 2016 Retail Excellence Top 100 Store
  • Trust Ecommerce Europe Trustmark
  • Retail Excellence Ecommerce Trustmark

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We love to hear our customers experiences shopping with us! Your feedback is the most valuable source for information for us.

We want your shopping experience to be as good as it can possibly be so we use customer feedback to help guide our future decisions.

We invite you to read some of the reviews we have collected from our customers, using the industry leading review database Trustpilot, and if you have a moment to leave a review yourself.


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