How To Return My Order

Step 1 - Log Your REFUND or EXCHANGE (Letting Us Know)

• Logging your return oir exchange helps our team manage your request in an efficient and timely manner.
• Failing to do so may delay your refund or exchange.
• It also gives us a better chance of holding a pair aside for you when exchanging

Step 2 - Book Your REFUND or EXCHANGE (Getting The Items Back To Us)

• Republic of Ireland Customers can book your FREE RETURNS with An Post. Follow the steps to arrange a Collection From Your Hoime or Drop Off at Post Office
• Northern Ireland Customers can book a return with DPD - please contact our Customer Service Team at customerservice@vaughanshoes.ie for further assistance

* This policy does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations, further details of which are available from the Citizens Advice Bureau.